Standard Bank Jobs For Personal Financial Consultant, April 8

Standard Bank is  one of the world’s most international banks. The firm’s global network provides banking services in some of the world’s most dynamic markets.
Standard Bank has the following vacancy:
Job Title:Personal Financial Consultant
Job ID: 376412
Job Function:Consumer Banking
Location:Nigeria – SCB
Full/Part Time:Full time
Regular/Temporary:Permanent
Job Description
Client Acquisition & Value Management (Required)
*Solicit new to bank customers
*Extend existing customers¿ relationships into additional / new product areas
*Grow & improve customers value and profitability by engaging & deepening existing customers relationships
*Convert customer leads to sales
*Generate potential new leads for other parts of bank e.g. Private Bank
Client Acquisition & Value Management (Excellence)
*Successfully improve & continuously grow customer value & portfolio size by deepening existing customer relationships
*Successful and consistent conversion of leads to sales
*Upgrade potential customers to Excel and Private Banking
Consultative & Needs Based Selling (Required)
*Consultative selling of multiple standard products to customers based on identified needs
Consultative & Needs Based Selling (Excellence)
*Refer to product specialists to advise and promote more complex products based on identified needs
Relationship Mgmt (Required)
*Proactively engage customers, establish & deepen relationship
*Qualify customer requirements appropriately
*Provide advice on potential financial solutions based on identified needs
*Provide advice and respond appropriately to less complex queries
Relationship Mgmt (Excellence)
*Build on existing relationships to grow/ and develop customers portfolio
*Continuous engagement and build emotional connection with customers
*Cultivates a customer pipeline
*Anticipate future basic product needs given analysis of current state
Transaction Processing (Required)
*Accurately process transaction documentation
Transaction Processing (Excellence)
*Identify opportunities for transaction processing improvements
Key Roles & Responsibilities
Progress against balance scorecard
*No of new customers to the bank
*Growth in product cross holding ratio
*Customer Satisfaction Score / Net Promoter Score (NPS)
*Adherence to process and compliance
Qualifications & Skills
• Ability to provide accurate information and recommend appropriate solutions.
• Good interpersonal skills, ability to establish good rapport with colleagues and confidence in dealing with all level of management in cross-cultural environment.
• Salesmanship, energy and drive
• Strong customer service orientation
• Strong interpersonal and communication skills
• Sound knowledge of administrative procedures
Relevant academic and work experience
Must have product knowledge certification
Minimum requirement of a University Degree(BA/BSC).
APPLY HERE